Services

General diagnostics start at $25 and standard labor is $50 per hour. Parts, software, licenses, and travel may cost extra when required. If the diagnostic turns into a larger job, I will communicate with you about the expected additional cost before significant work continues.

If you choose to continue with paid repair work, the $25 diagnostic fee is applied toward the labor charge rather than simply being added on top of it.

Not normally. If a repair requires a part, license, subscription, or another paid item, I want you to know the expected cost before I purchase it whenever practical.

No. Some devices have failed hardware, severe damage, unavailable parts, corrupted data, or other problems that make a repair impractical. The goal of diagnosis is to determine what is wrong and give you realistic options rather than promise a repair that may not make sense.

Both. This page represents what I can already speak to and help with while also showing the direction I want MR Techworks to continue growing toward.

No. Some of the most helpful work is basic support done clearly and patiently. A lot of IT support comes down to understanding the person's needs, explaining the problem, and providing good customer service.

Wi-Fi can be affected by distance, walls, floors, appliances, old equipment, and router placement. Sometimes the problem is not your internet provider at all, but the way the signal moves through your home.

I want to help identify where the problem is actually coming from before you spend money on upgrades you may not need.

Not every slow computer needs to be replaced. Sometimes a cleanup, storage upgrade, software fix, or better understanding of what is running in the background can make a big difference.

My goal is to help determine whether your device still has life left in it or whether replacing it would genuinely be the better choice.

A slow computer can be caused by low storage, too many startup programs, outdated hardware, background apps, malware, or simply age. The important part is not guessing.

I want to look at what is actually causing the slowdown and explain whether it appears to be a small fix, a larger issue, or a sign that it may be time to upgrade.

Scams often create pressure. They may claim your account is locked, your device is infected, or you need to act immediately. Be especially cautious when someone unexpectedly demands gift cards, payment, passwords, or remote access.

I can help you review suspicious situations and look for warning signs before you click, reply, provide access, or make a payment.

Remote support can be appropriate when you know who you are working with and you intentionally gave permission. It becomes much more concerning when an unexpected caller, message, or pop-up demands immediate remote access.

Think about what you actually need it for: school, work, gaming, video calls, storage, travel, creative work, or basic browsing. A more expensive computer is not automatically the right computer.

I can help compare options based on your real needs and budget instead of pushing you toward features you may never use.

Storage fills up from photos, videos, downloads, old files, applications, backups, and sometimes hidden system data. Deleting random files may help, but it can also cause problems if you remove something important.

That depends on the age of the device, the repair cost, current performance, and what you need it to do. Sometimes repairing is clearly worthwhile. Other times, putting more money into an old device may not make financial sense.

I want to give honest advice even when that means recommending that you do not spend money on a repair.

Printers are weird little drama machines. Common issues include Wi-Fi problems, drivers, paper jams, low ink or toner, incorrect default printer settings, or the printer being connected to a different network.

Checking the simple things first usually saves everyone some suffering.

Yes. I do not want you to feel helpless with your own technology. Some repairs should be handled carefully, but there are plenty of small things you can safely learn to check yourself.

I want to explain what I am doing, why I am doing it, and what signs to look for next time.

Updates often fix bugs, improve security, and help applications continue working correctly. They can be annoying, but ignoring them for too long can cause other problems later.

Important documents, photos, videos, work or school files, passwords or recovery information, and anything else you would be upset to lose should have a backup. Devices can usually be replaced. Personal data often cannot.

Sometimes the warning is legitimate. Other times it is a fake browser pop-up designed to scare you. Avoid clicking unexpected warnings until you understand where they came from.

Searching online can be useful, but it can also lead to outdated advice, confusing instructions, unnecessary purchases, and risky downloads. The internet can give you an answer without knowing whether that answer actually applies to your situation.

I want my services to feel clear, honest, and useful. I am not just trying to fix something and leave. I want you to understand what happened, what was done, and what it means for your device or setup.

Good tech support should leave you with a working solution and a little more confidence than you had before.