Certifications and Training

Organizing My Learning Achievements

This page gives my certifications, coursework credentials, and recognitions a proper home. It helps everyone quickly see the training behind the work shown throughout the rest of the site. I strive to learn more and more every day. I like to keep my mind busy, whether I am thinking about possible projects, trying new things, or looking up information on a new topic. I like to stay engaged and keep challenging myself. I even enjoy strategy games because they give me opportunities to reflect on what I could have done differently or better.

Technical Learning Safety and Leadership Academic Progress
Badge for the Microsoft IT Support Specialist Professional Certificate

Technical

Coursework and IT-focused certificates that support networking, computing, and technical growth.

Professional

Credentials that show responsibility, readiness, and follow-through beyond the classroom.

Personal

A record of how I keep building skills instead of relying on one project or one role alone.

Technical Credentials

These entries show the coursework and training that support my technology-focused learning.

Introduction to Technical Support Certificate

IBM | 2026

Introduction to Technical Support

In this course, I learned the foundations of technical support, including IT support roles, customer support mindset, support levels, escalation processes, ticketing systems, key soft and technical skills, and common technical support frameworks.

Technical Documentation Customer Service Help Desk
Data Analytics Job Simulation Certificate

Deloitte | 2026

Data Analytics

I completed a Deloitte job simulation involving data analysis and forensic technology in which I created a data dashboard using Tableau and used Excel to classify data and draw business conclusions.

Data Analysis Data Modeling Data Visualization Tools
Google Technical Support Fundamentals Certificate

Google | 2026

Technical Support Fundamentals

Building foundational skills in troubleshooting, computer systems, networking, operating systems, and IT support.

IT Support Troubleshooting Help Desk Support
Microsoft Introduction to Secure Networks certificate

Microsoft | 2026

Introduction to Secure Networks

Foundational learning around networking, security concepts, and the role secure systems play in IT environments.

Networking Security
Microsoft Cybersecurity and Privacy certificate

Microsoft | 2026

Cybersecurity and Privacy

Coursework focused on privacy, security awareness, and the habits that support safer use of technology.

Cybersecurity Privacy
Microsoft Introduction to Computers certificate

Microsoft | 2026

Introduction to Computers

A broader computing foundation that supports future work in troubleshooting, systems, and digital services.

Computing Fundamentals
Essential Aspects of Software, Hardware, and Data Backup certificate

Microsoft | 2026

Essential Aspects of Software, Hardware, and Data Backup

Learning that connects software and hardware fundamentals with system care, backup thinking, and dependable technical habits.

Hardware Systems Backup
Microsoft 365 Ecosystem course certificate

Microsoft and Coursera | 2026

The Microsoft 365 Ecosystem

A course focused on the Microsoft 365 environment and how it can be utilized in many professional environments.

Microsoft 365 Productivity
CypherWorx Cybersecurity Fundamentals certificate

CypherWorx | 2026

Cybersecurity Fundamentals

This training strengthens my base in safe technology practices and general security awareness in and out of the workplace.

Security Awareness Training 2026

Academic Credentials

These entries show my academic achievements from accredited universities and formal education.

Associate's Degree awarded to Matthew Michael Roupp

Academic Achievement | 2026

Associate's Degree

A strong academic achievement that shows the beginning of my formal education. This degree is in Math, Science, and Technology with a focus in Computer Science. It was awarded to me by SUNY Empire State University in Saratoga Springs, New York, in May 2026.

Academic AS Degree
Dean's List recognition image

Academic Recognition | 2024

Dean's List

A strong academic marker that reflects consistency, effort, and continued progress in my studies.

Academic Recognition

Academic Progress

The certifications show targeted learning, while academic recognition helps show consistency over time. Together they give a fuller picture of how I approach growth and responsibility. The degree shows the recognized achievement, but the transcript shows all the classes that went into making up the award.

Last transcript update: 6/3/2026

Safety and Responsibility

Credentials that reflect trust, leadership, and readiness

Lifeguard certification

Certification | 2025

Lifeguard Certification

Supports the leadership and responsibility side of my background as a full-time head lifeguard.

Leadership Responsibility
CPR and AED certification

Certification | 2026

CPR and AED

Shows preparedness, quick response training, and comfort in high-responsibility situations.

Emergency Response Preparedness
Emergency oxygen certification

Certification | 2024

Emergency Oxygen

Another credential tied to dependable response, calm decision-making, and practical training.

Safety Response
Certified Pool Operator certification

Certification

Certified Pool Operator

Shows formal operational training, accountability, and attention to standards in a professional environment.

Operations Standards

Keep Exploring

The credentials support the story, but the projects and services show how I apply them.

This page works best as part of the larger picture across the site.